The Strategy Director of a hospital trust was new in role, and tasked with leading the design and build of a brand new hospital. Meanwhile, half of his Board peers were also new in role. His own team wasn’t yet fully resourced to deliver the project. And there were some big changes going on at home too.
How to stay calm, strategic and focused, in this high-stakes, fast-paced, and fast-changing environment – to deliver a new hospital, on time?
From 2018 to present, we’ve been supporting this client with a combination of Exec Coaching, Team Coaching, and coaching-style research.
Exec Coaching supported questions like:
We also designed and facilitated coaching-style research groups with patients, staff, and stakeholders. Using images and stimulus, we explored how patients and staff want to feel in the new building. We listened for changing views of healthcare, and how that translated into hospital design and architectural features. We presented our findings to the trust’s Board, and to the appointed architects, with great feedback.